Warrant&Return

Thank you for shopping at TIGRONET. We hope you are satisfied with your purchases, but if you’re unsatisfied with the products or request a return, we are always here to help.

Warranty Term

TIGRONET makes every effort to ensure that its products meet high quality and durability standards, and warrants to the original customer or purchaser that each of its fiber optic products, and all components thereof, will be free from defects in material and workmanship for a period as the table below from the shipment date.

Any warranty hereunder is extended to the original consumer or purchaser and is not assignable. TigroNet makes no express or implied warranties, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, except as expressly outlined in this warranty.

In no event shall TIGRONET be liable for incidental or consequential damages, costs, or expenses arising out of or in connection with the performance of the product delivered hereunder. TIGRONET will not cover damages arising from the product being used in a negligent fashion or manner.

Note: for all customized products, the refund or exchange service is unavailable unless there are quality issues.

Warranty Limitations

• This warranty applies only to products purchased directly from TIGRONET’s official website or stores like Amazon and eBay. For products purchased from distributors or resellers, please contact them for a detailed warranty policy.
• Unauthorized disassembly, repair, modification, or any other damage caused by human factors.
• Damage caused by impact, fire, lightning, flood, or other natural disasters or human negligence.       
• Damage caused by improper installation, abuse, misuse, harsh/unfavorable environment.